ECG has restored its Clou Smart Prepayment Metering System, enabling customers in Ghana to purchase electricity credits through the PowerApp or vending stations. The system was previously disrupted, halting the ability to buy credits. Customers can now replenish their balances using the same methods. The restoration follows technical adjustments to ensure system stability. The PowerApp is a mobile platform used for managing electricity services. Vending stations are physical locations where customers can top up their accounts. The system allows users to pay for electricity in advance, reducing billing delays. The restoration marks a return to normal service operations. The move aims to improve customer access to electricity services. The incident highlights the importance of reliable metering systems for energy management. The company has not issued further details on the duration of the disruption. The system is part of ECG's broader digital transformation efforts. The restoration supports ongoing efforts to modernize energy distribution in Ghana.